{"id":2195,"date":"2026-05-19T14:11:49","date_gmt":"2026-05-19T14:11:49","guid":{"rendered":"https:\/\/importacoletiva.com.br\/?page_id=2195"},"modified":"2026-06-03T18:20:04","modified_gmt":"2026-06-03T18:20:04","slug":"conditions-of-use","status":"publish","type":"page","link":"https:\/\/beta.importacoletiva.com.br\/en\/conditions-of-use\/","title":{"rendered":"Conditions of Use"},"content":{"rendered":"
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Terms of Use<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Last updated: August 30, 2025<\/p>

Controller\/Operator in Brazil: Importa Coletiva Solu\u00e7\u00f5es Tecnol\u00f3gicas Ltda., CNPJ 46.661.126\/0001-08, with headquarters at Rua Verbo Divino, 2001, 3rd floor \u2013 Room 305, contact email:\u00a0legal@importacoletiva.com.br<\/a><\/p>

  1. Scope, B2B nature, and acceptance.<\/p><\/li><\/ol>

    0.1 These Terms govern the use of websites (including\u00a0www.importacoletiva.com.br<\/a>), portals, applications and APIs (\u201cPlatform\u201d).
    0.2 The Platform is intended exclusively for business-to-business (B2B) use by legal entities and individual entrepreneurs. It is not intended for end consumers.
    0.3 By accessing\/using the Platform, you fully accept these Terms, the Privacy Policy, the Cookie Policy, the Content\/Advertising Policies, and the Transaction Services Agreement, when applicable.
    0.4 For transactions in Brazil, the Brazilian Portuguese version prevails.
    0.5 We may change these Terms at any time by posting the updated version. Continued use implies acceptance.<\/p>

    1. Definitions<\/p><\/li><\/ol>

      \u201c"User\/Member": registered legal entity or sole proprietor.
      \u201c"User Content": information, brands, advertisements, files, and materials submitted.
      \u201c"Personal Data": as defined by the LGPD (Brazilian General Data Protection Law).
      \u201cPlans\u201d: Basic, Premium and Organization.
      \u201c"Third-party channels": integrated services (payments, currency exchange, logistics, inspection, etc.).<\/p>

      1. Contracting entities and service provision<\/p><\/li><\/ol>

        2.1 In Brazil, the contracting entity is Importa Coletiva Solu\u00e7\u00f5es Tecnol\u00f3gicas Ltda. Outside of Brazil, contracting may occur with affiliates indicated at the time of signing.
        2.2 We may introduce, modify, suspend, or terminate functionalities, subject to the commitments made in paid plans.
        2.3 Certain resources require registration, verification and authorization (KYC\/KYB, tax\/customs compliance).
        2.4 Services may vary by country\/region, risk profile and regulatory requirements.
        2.5 Parts of the services may be performed by affiliates or operators (sub-operators).<\/p>

        1. Registration, accounts and security<\/p><\/li><\/ol>

          3.1 One account per CNPJ\/sole proprietor, unless authorized.
          3.2 The User is responsible for the activities performed with their credentials and for maintaining access controls.
          3.3 Sharing credentials is prohibited. We may suspend\/terminate accounts for misuse, fraud, legal risk, or violation of these Terms.<\/p>

          1. User Obligations (Acceptable Use)<\/p><\/li><\/ol>

            4.1 Comply with applicable laws (tax, customs, health, regulatory agencies, anti-corruption, sanctions, LGPD, etc.).
            4.2 Prohibited actions: (i) copying\/extracting data (scraping); (ii) circumventing security; (iii) manipulating reputation; (iv) engaging in unfair competition\/reverse engineering\/infringement of IP; (v) publishing false, illegal, discriminatory or confidential content of third parties.
            4.3 The User declares to hold rights\/authorization over the content, trademarks and materials submitted, and is responsible for claims from third parties.<\/p>

            1. Personal data, LGPD and security<\/p><\/li><\/ol>

              5.1 Roles: Controller (representative\/contact data) and Processor (processing on behalf of the User in SaaS\/marketplace modules), as applicable and in accordance with the DPA.
              5.2 Legal bases: contract performance; legal obligation; regular exercise of rights; legitimate interest (security, anti-fraud, support) and consent when required.
              5.3 Data subject rights: as per articles 18 and 19 of the LGPD, via\u00a0              legal@importacoletiva.com.br<\/a>.
              5.4 Logs: Log retention in accordance with the Brazilian Civil Rights Framework for the Internet (minimum of 6 months) and for compatible periods.
              5.5 International transfers: possible destinations include China, Singapore, and the USA, with contractual safeguards (articles 33-36 of the LGPD).
              5.6 Security and incidents: technical\/administrative measures proportionate to the risk; communications to the ANPD\/data subjects when applicable.
              5.7 Additional details in the Privacy and Cookie Policies.<\/p>

              1. Subscription plans and terms<\/p><\/li><\/ol>

                6.1 Plans:<\/p>

                Start (For beginner importers up to US$ 50,000\/semester),<\/p>

                Premium (For importers up to US$$ 150,000\/semester),<\/p>

                Pro (For high-value monthly importers\/commercial importer).<\/p>

                6.2 Plans are prepaid by credit card and are automatically renewed unless cancelled.
                6.3 Annual adjustment based on the IPCA\/IBGE index; applicable taxes.
                6.4 Cancellation: effective at the end of the current cycle; no prorated refund, unless specifically provided otherwise. Pro-rata upgrade; downgrade effective in the following cycle.
                6.5 Third-Party Channels: Payment gateways (via partner institutions), currency exchange, inspection, certification, courier, and transportation operate within the Platform. Importa Coletiva is not a financial institution.<\/p>

                1. Transactions between buyers and sellers<\/p><\/li><\/ol>

                  7.1 The Platform facilitates sourcing, quotation, ordering, and logistics integration; it does not represent a buyer or seller.
                  7.2 The parties assume the risks (quality, deadlines, fraud, licenses, taxes, compliance).
                  7.3 Commercial terms (price, incoterms, inspection, warranties, returns, taxes) are negotiated between the parties and, where applicable, governed by specific instruments (PO, PI, contract, SLA).<\/p>

                  1. Intellectual property and licensing<\/p><\/li><\/ol>

                    8.1 Intellectual Property Rights of the Collective Importer (or licensors) over software, databases, algorithms and content (Laws 9.609\/98 and 9.610\/98).
                    8.2 Limited, non-exclusive and non-transferable license; reverse engineering, copying, sublicensing, assignment and removal of notices are prohibited.
                    8.3 The trademarks and distinctive signs of \u201cIMPORTA COLETIVA\u201d are protected.
                    8.4 User Content: non-exclusive license for use necessary for the provision of services (displaying ads, indexing, testing and improvement), in accordance with the LGPD (Brazilian General Data Protection Law).<\/p>

                    1. Anti-corruption, sanctions and AML\/CFT<\/p><\/li><\/ol>

                      9.1 Compliance with Laws 12.846\/2013 (anti-corruption) and 9.613\/1998 (money laundering), and export sanctions\/control rules (UN, Brazil, USA, EU).
                      9.2 Transactions with sanctioned individuals\/entities are prohibited. KYC\/KYB checks, screenings, and suspension of suspicious transactions may occur.<\/p>

                      1. Support, maintenance and force majeure<\/p><\/li><\/ol>

                        10.1 Maintenance and upgrades may affect availability; we will seek to mitigate impacts.
                        10.2 We are not responsible for service interruptions resulting from force majeure (telecom failures, cyberattacks, strikes, wars, pandemics, government actions, etc.).<\/p>

                        1. Liability and compensation<\/p><\/li><\/ol>

                          11.1 The services are provided \u201cas is\u201d. There are no guarantees of results, specific suitability, error-free operation, or uninterrupted availability.
                          11.2 Total liability limit: up to 12 monthly payments of the Plan paid in the 12 months prior to the event.
                          11.3 Exceptions: fraud; breach of confidentiality; User IP infringements; regulatory fines attributable to the User.
                          11.4 Indemnification: The User shall indemnify the User for losses, costs and expenses (including attorneys' fees) arising from third-party claims related to the User Content, violations or misuse.<\/p>

                          1. Monitoring, reporting and removal<\/p><\/li><\/ol>

                            12.1 We may monitor and remove content that violates the law or these Terms.
                            12.2 Complaints: \u201cReport abuse\u201d or\u00a0                            legal@importacoletiva.com.br<\/a>\u00a0with URL, description, contact information, and a statement of good faith.
                            12.3 Intellectual Property complaints follow the notice-and-takedown procedure; a reasoned counter-notification is admissible.<\/p>

                            1. Suspension and termination<\/p><\/li><\/ol>

                              13.1 We may limit, suspend, or terminate access\/account for violation of these Terms, legal risk, order from an authority, fraud, default, or security reasons.
                              13.2 Payment, confidentiality, IP and data protection obligations remain in effect after termination.<\/p>

                              1. Electronic communications and signatures<\/p><\/li><\/ol>

                                14.1 The User agrees to receive electronic communications (email, in-app notifications), which fulfill written form requirements.
                                14.2 Electronic signatures (ICP-Brasil or accepted platforms) may be used in contractual documents.<\/p>

                                1. General provisions<\/p><\/li><\/ol>

                                  15.1 Full agreement; independent parties; partial nullity does not invalidate the remainder; tolerance does not imply waiver.
                                  15.2 Assignment: Importa Coletiva may assign to affiliates\/successors; the User may not assign without consent.<\/p>

                                  1. Applicable law and jurisdiction<\/p><\/li><\/ol>

                                    16.1 These Terms are governed by and construed in accordance with the laws of the Federative Republic of Brazil. The exclusive jurisdiction is that of the District of S\u00e3o Paulo, State of S\u00e3o Paulo, with any other jurisdiction, however privileged, being waived.
                                    16.2 Contact:\u00a0                                    legal@portacoletiva.com.br\u00a0<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

                                    Termos de Uso \u00daltima atualiza\u00e7\u00e3o: 30\/08\/2025 Controladora\/Operadora no Brasil: Importa Coletiva Solu\u00e7\u00f5es Tecnol\u00f3gicas Ltda., CNPJ 46.661.126\/0001-08, com sede na Rua Verbo Divino, 2001, 3\u00ba andar \u2013 Sala 305, e-mail de contato:\u00a0legal@importacoletiva.com.br Escopo, natureza B2B e aceita\u00e7\u00e3o 0.1 Estes Termos regulam o uso de websites (incluindo\u00a0www.importacoletiva.com.br), portais, aplicativos e APIs (\u201cPlataforma\u201d).0.2 A Plataforma destina-se exclusivamente ao […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2195","page","type-page","status-publish","hentry"],"yoast_head":"\nConditions of Use - 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